Supporting your Exams in 2021

Your library is here to help you succeed during this year’s assessment period. From 26 April we’ll be supporting you in the following ways:


  • Support via live chat & email Mon-Fri 9am-6pm, and via email only Sun 12-8pm (chat & email support will be unavailable on the Bank Holidays on 3 & 31 May).
  • Access to online books, journals and databases via the Library website 24/7.
    • We can help you:
      • Find relevant online books & journals
      • Login to online books & journals
      • Resolve problems relating to accessing specific online books
      • And a whole range of other things you might need help with!


  • Bookable study space Mon-Fri 10am-midnight, Sun 12-8pm.
    • Library study spaces are monitored by staff on a regular basis.
  • Laptop loans Mon-Fri 10am-midnight, Sun 12-8pm.
  • Noise alerts can be reported via our text line Mon-Fri 10am-6pm, Sun 12-8pm.
  • Click & collect for items from the physical collections Mon-Fri 10.30am-5.30pm, Sun 12.30-7.30pm.


  • Bookable study space in the Learning Hub 24/7.
  • Laptop loans 24/7.
  • Support from staff at InfoPoint Mon-Fri 12-2pm.
  • Click & collect and/or browsing & self-service from the physical collections Mon-Sat 10am-4pm.


Although there are no assessments at Loughton, we’ll continue to support you in the following ways:

  • Bookable study space.
  • Laptop loans.
  • Choose your own books (30 min browsing slots).
  • Bookable printing slots.

We’ve also put together some reading lists to get you through, and we’ll be inviting you to share your exam success tips through our social media channels.

We’re starting with the all important topic of food – what are the snacks that make revision bearable for you? Check out our recipe blog and our food related reading list for some inspiration.

To keep up to date with our latest info, exam resources and user engagement campaigns, follow us on social media!

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